User Perspective
Users searching for financial products faced fragmented journeys across multiple aggregators and bank websites, often struggling to compare real conditions beyond marketing rates.
Constrain
Financial products had to be integrated without harming Search quality, organic relevance, or user trust. The experience could not resemble an aggressive aggregator — it needed to remain neutral, native, and aligned with Search principles while supporting monetization goals.
Market structure
The market was structurally split between institutional trust and comparison convenience. Banks owned credibility and product depth but lacked neutral comparison context, while aggregators dominated discovery and comparison yet struggled with trust and transactional completeness. This structural imbalance created fragmented journeys and left a clear opportunity to bridge trust, transparency, and comparison within a single integrated experience.